The email address of our Privacy Officer is [email protected].
Your privacy is very important to us, so we would like to let you know how we collect and use information about you. Our Company always pays particular attention to the processing and protection of personal data of its Customers, Users, Suppliers, Collaborators and all those with whom it comes into contact. For this reason, in order to ensure maximum compliance with EU Regulation 2016/679, Ethiopia Adventures Tours has adopted an appropriate Organizational Privacy Model.
The Code and the Regulation in question provide that those who process personal data are obliged to inform the interested party, on what data are processed and on certain elements that qualify the processing: it must take place with correctness, lawfulness and transparency, protecting your privacy and your rights. In accordance with the provisions of articles 13 and 14 of the EU Regulation 2016/679, we provide the following information.
Why this policy?
This page describes how to manage our site in relation to the processing of personal data of users who consult it.
This is an informative note which is given to those who interact with the services web Ethiopia Adventures Tours, accessible by telematic means starting from the address: https://ethiopiaadventures.tours. The information is provided only for the Ethiopia Adventures Tours website and not for other websites web possibly consulted by the user via link. The information is also inspired by the Recommendation n. 2/2001 that the European authorities for the protection of personal data, gathered in the Group established by the art. 29 of the directive n. 95/46 / CE , adopted May 17, 2001 to identify some minimum requirements for the collection of personal data on-line, and, in particular, the methods, timing and nature of the information that data controllers must provide to users when they link to web pages, regardless of the purpose of the link.
What information we collect?
The computer systems and software procedures used to operate this website acquire, during their normal operation, some personal data whose transmission is implicit in the use of Internet communication protocols. This information is not collected to be associated with identified interested parties, but by their very nature could, through processing and association with data held by third parties, allow users to be identified. This category of data includes the IP addresses or domain names of the computers used by users connecting to the site, the URI (Uniform Resource Identifier) addresses of the requested resources, the time of the request, the method used to submit the request to the server, the size of the file obtained in response, the numeric code indicating the status of the response given by the server (success, error, etc.) and other parameters relating to the operating system and the user's IT environment. These data are used only to obtain anonymous statistical information on the use of the site and to check its correct functioning, and are deleted immediately after processing. The data could be used to ascertain responsibility in case of hypothetical computer crimes against the site.
Data provided voluntarily by the user
The optional, explicit and voluntary sending of electronic mail to the addresses indicated on this site or the compilation of specific forms, involves the subsequent acquisition of the sender's address and personal data necessary to respond to requests and / or provide the services requested, as well as any other personal data included in the message (and in its attachments) or in the specific forms. The data will be processed in a computer and telematic way, to respond to requests and/or provide the requested service.
Why do We collect such information?
We collect this information for the following purposes:
- Reply to your requests
- Send our Newsletter
- Provide and manage the Services
- Provide our customers with ongoing customer support and technical support
- Further developing, customizing and improving our Services, based on the common or personal preferences, experiences and difficulties of Visitors and Users
- Comply with legal obligations
How long will we keep the information?
We may retain the User's Personal Information as long as necessary for the provision of our Services. We may continue to store such Personal Information even after the termination of the use of any particular Service, insofar as it is reasonably necessary to comply with legal obligations, resolve disputes regarding our Users, prevent fraud and abuse, comply with the contracts signed and / or protect our legitimate interests.
When can we contact you?
By subscribing to our newsletter and providing us with the e-mail address or other contact information, the User expressly agrees to receive promotional content by email. If you do not wish to receive such promotional messages, the User can notify Ethiopia Adventures Tours at any time or follow the instructions for canceling or interrupting the registration contained in the promotional communications received.
Service and billing messages
Ethiopia Adventures Tours can also contact the User in case of important information concerning the Services or their use. For example, we can send the User a communication (through one of our available means) if a particular Service is temporarily suspended for maintenance; respond to requests for assistance or e-mail; send reminders or notices regarding upcoming payments or late payments for current or future contracts; or communicate substantial changes to our Services. You may not choose not to receive such Service and Billing Messages.
Your rights and how to contact us
We remind you that you have the right at any time to obtain confirmation of the existence or not of personal data concerning you processed by us and to know its content and origin, verify its accuracy or request its integration or updating , the rectification. You also have the right to request cancellation, transformation into anonymous form or blocking of data processed in violation of the law, as well as to request the limitation or oppose in any case, for legitimate reasons, to their treatment.
Requests should be addressed:
- By e-mail, to our Privacy Officer: [email protected].
- Or by mail, to Privacy Officer - Ethiopia Adventures Tours, .
The User may request by e-mail or letter to access the personal data processed by us, request the correction or cancellation of the same. We will respond to your request within a reasonable period of time.